Shipping policy

SHIPPING POLICY

 

 

Updated: May 16th 2026

 

 

Thank you for supporting Keep North.

All orders are shipped through Canada Post. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

PROCESSING TIMES

Please allow up to 7 business days for order processing and production before shipment. During launches, holidays, and high-volume periods, processing times may be longer.

Shipping timelines provided by Canada Post are estimates only and are not guaranteed.

LOST, STOLEN, OR DELAYED PACKAGES

Keep North is not responsible for packages lost, stolen, delayed, or damaged during transit once they have been handed over to Canada Post.

If your package is marked as delivered but cannot be located, please contact Canada Post directly to file a claim or investigate the shipment.

Customers are responsible for ensuring all shipping information is entered correctly at checkout. Keep North is not responsible for delays or delivery issues caused by incorrect addresses.

RETURNED PACKAGES

Packages returned due to incorrect or incomplete addresses may be subject to additional shipping charges before reshipment.

INTERNATIONAL ORDERS

Customers are responsible for any customs fees, import duties, taxes, or additional charges that may apply to international shipments.

Keep North is not responsible for delays caused by customs processing.

If you have any questions regarding your order, please contact us at keep.north.apparel@gmail.com